Privacy Policy

About this policy

SCANOLOGY is committed to respecting your privacy. This policy applies to personal information collected through our websites, forms, events, sales and support communications, recruitment activities and other interactions with our business.

1. Information we collect

Depending on how you interact with us, we may collect:

• contact details such as your name, company, job title, email address and telephone number;
• information you provide in enquiries, quotation requests, demo requests, surveys or event registrations;
• recruitment information, including your résumé, work history and application correspondence;
• technical and usage information such as device type, browser, IP address and pages visited; and
• marketing preferences and records of your communications with us.

2. How we use information

We use personal information to:

• respond to enquiries and provide requested products, services, demonstrations and support;
• manage customer, distributor, supplier and business relationships;
• operate, secure, analyse and improve our websites and services;
• send relevant product, event and company updates where permitted;
• evaluate job applications and manage recruitment; and
• meet legal, regulatory, security and record-keeping obligations.

We process information when it is necessary to perform a contract, comply with law, pursue a legitimate business interest or where you have given consent, as applicable.

3. Cookies and analytics

Our websites may use cookies and similar technologies to keep pages working, remember preferences, understand site performance and improve your experience. You can control non-essential cookies through available consent controls and your browser settings. Disabling some cookies may affect certain site features.

4. How we share information

We do not sell your personal information. We may share it with SCANOLOGY group companies, authorised distributors and service providers that support hosting, analytics, communications, customer service, events or recruitment. We may also disclose information where required by law, to protect rights and security, or as part of a corporate transaction.

Parties acting on our behalf are expected to process information only for agreed purposes and to apply appropriate safeguards.

5. International transfers

SCANOLOGY operates internationally, so information may be processed in countries other than the one in which it was collected. Where required, we use recognised transfer mechanisms and contractual or organisational safeguards designed to protect personal information.

6. Retention and security

We retain personal information only for as long as needed for the purposes described in this policy, including legal, accounting and reporting requirements. We use reasonable technical and organisational measures designed to protect information from loss, misuse, unauthorised access, alteration or disclosure.

7. Your privacy rights

Subject to applicable law, you may have the right to request access, correction, deletion, restriction or portability of your personal information, to object to certain processing, or to withdraw consent. You may also unsubscribe from marketing emails using the link in each message.

To make a request, contact us using the details below. We may need to verify your identity before completing it. You may also have the right to complain to your local data protection authority.

8. Children and third-party links

Our websites and services are intended for business users and are not directed to children. Our sites may contain links to third-party websites; their privacy practices are governed by their own policies, and we encourage you to review them.

9. Changes to this policy

We may update this policy to reflect changes in our services, legal requirements or privacy practices. The revised version will be published on this page with a new “Last updated” date.